Privacy Policy

Effective Date: [22.10.2024]

This Privacy Policy describes how [EduZone.AI] (“we,” “us,” “our”) collects, uses, and discloses information about users of our website and our AI-powered SaaS platform, [EduZone.AI] (“the Service”). This policy applies to all visitors, users, and others who access the Service (“users”).

1. Information We Collect

1.1 Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you create an account, use the Service, or otherwise interact with us. This includes:

Name
Email address
Username
Profile picture (if applicable)
Billing address and payment information
Communication preferences

1.2 Automatically Collected Information

We automatically collect information about your use of the Service, including but not limited to:

Device information (e.g., IP address, operating system, browser type)
Usage data (e.g., pages visited, actions taken, time spent on the Service)
Cookies and similar tracking technologies
Log files and analytics

1.3 AI-Generated Data

As part of the Service, we use AI models to generate content based on the input you provide. This input may include text prompts, questions, and other data. The AI-generated content and inputs are processed through OpenAI’s API. You are responsible for ensuring that the input does not contain any sensitive or personally identifiable information unless you have obtained explicit consent.

2. How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

Providing, maintaining, and improving the Service
Personalizing the user experience based on individual preferences
Facilitating account creation and managing user accounts
Responding to user inquiries and offering customer support
Processing transactions, including subscriptions and billing
Sending updates, notifications, and administrative messages
Monitoring and analyzing trends, usage, and activities to improve the Service
Preventing fraudulent or unauthorized activity and enhancing security

3. Sharing Your Information

3.1 Service Providers

We may share your personal information with third-party service providers to perform certain functions on our behalf, including hosting, payment processing, AI content generation, and data analytics. These third parties are bound by confidentiality agreements and are only allowed to use the information as necessary to perform their services.

3.2 Legal Compliance and Protection

We may disclose your information if required by law, in response to a subpoena, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others. This includes sharing information with law enforcement or regulatory authorities.

3.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activity on our website and improve the Service. You can control how cookies are used by adjusting your browser settings. However, disabling cookies may affect the functionality of the Service.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using industry-standard encryption technologies. However, no security system is impenetrable, and we cannot guarantee the complete security of your data.

6. Data Retention

We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. We may also retain de-identified information for research or analytical purposes indefinitely.

7. International Data Transfers

Your information may be transferred to and stored in countries other than your own, where data protection laws may differ. By using the Service, you consent to the transfer of your information to countries outside your country of residence.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access to your personal data
Rectification or correction of inaccurate data
Deletion of your personal data (subject to certain conditions)
Portability of your data
Withdrawal of consent (where processing is based on consent)

To exercise these rights, please contact us at [legal(at)eduzone(dot)ai].

9. Children's Privacy

The Service is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting the updated policy on our website and revising the "Effective Date" above. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [legal(at)eduzone(dot)ai].